Privacy Policy

Crystal Clear Pools & Spas, LLC
Effective Date: 04/30/2025
600 South Velasco St, Angleton, TX 77515
Email: info@mycrystalclearpool.com

Crystal Clear Pools & Spas, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with our website.

By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing and billing address
• Payment details (processed through secure third-party payment providers)
• Service history and preferences

Automatically Collected Data (via our website)

• IP address
• Browser type
• Device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process purchases and payments
• Schedule and manage service appointments
• Respond to inquiries and provide customer support
• Send order confirmations, invoices, and appointment reminders
• Improve our website and customer experience
• Send promotional emails (if you’ve opted in)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers who help us operate our business (e.g., payment processors, website hosting, email marketing platforms)
• Law enforcement or legal entities if required by law or to protect our rights
• Business partners or contractors for service delivery, under confidentiality agreements

4. Your Choices and Rights

You may:

• Opt out of marketing emails at any time using the “unsubscribe” link
• Request to access, update, or delete your personal information
• Disable cookies through your browser settings

To make a data request, contact us at info@mycrystalclearpool.com.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Crystal Clear Pools & Spas, LLC
600 South Velasco St
Angleton, TX 77515
Email: info@mycrystalclearpool.com